Getting Started FAQ

Ordering - New Customers

• What proficiency testing does API offer?
• How do I order proficiency testing for my laboratory?
• Where can I find pricing?

Ordering - Existing Customers

• I need to make a change to my existing API order. Can I do that online?
• How do I place my API renewal order for next year?

Getting Started - PT Basics

• How can I log on to the API website?
• Does API provide any training sessions for the website?
• Our lab has switched accrediting agencies. How do I update my API account with this information?
• How do I get my laboratory's API Certificate of Participation for the year?

Getting Started - Resources

• 2022 API Catalog
• 2022 API Order Form
• 2022 API PT Schedule
• API Data Release Form
• API Contact Page
• API Grading Criteria